Please contact our Customer Care team Monday to Friday (excluding UK bank holidays) between 10.00 and and 6.00 pm (GMT):
By e-mail at customercare@loquetlondon.com
By phone in the UK at +44 (0)780 8645 764
By WhatsApp
By Instagram
Loquet London is the perfect place to buy someone a present. Orders placed on our website are beautifully wrapped in our London Studio. Our signature packaging includes a branded box with tissue paper. All our charms are packed in one single box. If you would like a personalised message, or special packaging request, please contact our Customer Care team at customercare@loquetlondon.com
We would love to help you style your locket or create the perfect gift. Our stylists are available for you to get helpful styling suggestions and tips to build your locket.
We offer this as a complimentary service, all you need to do it to contact our Customer Care team.
With our loyalty programme, the more you collect, the more you save and receive.
Once you create an account, you’ll start collecting points from activities like referring a friend, placing an order and joining our social community. As your points grow, you will move up through the levels. Once you have enough points to be upgraded, you’ll stay in that level for at least a year and have points to redeem against your upcoming orders.