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LOYALTY Programme
With our loyalty programme, the more you collect, the more you save and receive.

Once you create an account, you’ll start collecting points from activities like referring a friend, placing an order and joining our social community. As your points grow, you will move up through the levels. Once you have enough points to be upgraded, you’ll stay in that level for at least a year and have points to redeem against your upcoming orders.

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Loyalty points allow you to graduate through the levels of the programme, the higher your level, the more rewards you will receive.
Pearl
0-1999 Points
Five curated rewards

Every year, we’ll choose five rewards we think you’ll love: from exclusive offers, gifts and experiences.

A birthday reward

We’ll send you a 15% site wide concession gift to enjoy for your birthday.

Early access to new season launches

You’ll get access to our sale during the private preview period.

Priority invitation to our private sale

You’ll be among the first to shop the sale during the private preview period.

Sapphire
2000-4799 Points
Seven curated rewards

Every year, we’ll choose seven rewards we think you’ll love: from exclusive offers, gifts and experiences to save-the-date sale alerts.

A birthday reward

We’ll send you a 15% site wide concession gift to enjoy for your birthday.

Early access to new season launches

You’ll get access to our sale during the private preview period.

Priority invitation to our private sale

You’ll be among the first to shop the sale during the private preview period.

Diamond
4800+ Points
Ten curated rewards

Every year, we’ll choose ten rewards we think you’ll love: from access to events or experiences to exclusive offers or a gift.

VIP concessions

Receive concessions of up to 15% site wide.

Dedicated Loquet Contact

You’ll have a dedicated contact to help you with all of your shopping questions.

Collection Introductions

At the beginning of every season, you’ll be invited for a seasonal styling consultation.

Early access to new season launches

You’ll get access to our sale during the private preview period.

Priority invitation to our private sale

You’ll be among the first to shop the sale during the private preview period.

FAQs
What is The Loquet London Loyalty Programme?

The Loquet London personalised loyalty programme is where you earn points on qualifying purchases. These points allow you to move up through the levels of the programme where you can access an exclusive selection of rewards.

You will earn three points for every £1/$1/€1 spent on qualifying purchases.

Earned points will show as pending in your dashboard within 24 hours of placing your order. As points are only awarded on completed purchases, points are confirmed after 14 days.

If you have any queries relating our Loyalty Programme, please contact our Customer Care team at customercare@loquetlondon.com

How do I join?

If you are a new customer, you can join by opting in when you create an account with us. Create your account here.

How do I know my points balance and level status?

Stay up-to-date on your level, points and rewards from the dashboard in My Account.

What can I do with my points?

Points allow you to graduate through the levels of our Loyalty Programme. The higher your level, the more rewards you will receive.

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